Last updated: May 9, 2026
Digital ticket delivery
Tickets are delivered digitally to the email address entered at checkout. Ticket emails may include event details, attendee details, ticket reference, quantity, and a scannable QR code.
Delivery timing
Most ticket emails are sent shortly after checkout or payment confirmation. If an email is delayed, check spam, promotions, and junk folders before contacting support.
At the event
Attendees should bring the ticket email, QR code, ticket reference, and a valid ID if required by the organizer or venue. Organizers may scan QR codes or verify ticket references at entry.
No physical shipping
Unless a specific event page states otherwise, tickets are digital only. We do not ship physical tickets by mail.
Support
If you do not receive your ticket, email travel@traviqo.com with the purchaser name, email address, event name, and order reference if available.