Ticket Delivery Policy
Last updated: 27 September, 2026
Ticket Delivery Policy
Digital tickets are typically delivered electronically by email immediately after successful payment confirmation. Tickets are delivered to the email address entered at checkout.
Delivery Timing
Delivery times may vary depending on organizer approval processes, payment verification requirements, fraud review, email filtering, temporary mail service issues, or incorrect email addresses.
Ticket Details
Ticket emails may include event details, attendee details, ticket type, quantity, ticket reference, order information, and a scannable QR code for check-in.
If a Ticket Is Not Received
Users are responsible for ensuring that email addresses are accurate and capable of receiving digital communications. If tickets are not received, users should check spam, junk, promotions, and quarantine folders first, then contact ticketing@traviqo.com promptly for assistance.
No Physical Shipping
Unless an event page clearly states otherwise, Traviqo tickets are digital only. Physical tickets are not shipped by mail.
Email Sender
Automated ticket, account, and reminder emails may be sent from noreply@traviqo.com. This inbox is not monitored, so ticket support requests should be sent to ticketing@traviqo.com.